Dongle Kit for X2 v2: Pairing and Troubleshooting Guide

Quick Answer

Pair the Pulsar Dongle Kit with your X2 v2 by plugging in the dongle, putting the mouse in pairing mode, and confirming the connection in the software. If the mouse doesn't connect, re-pair it and check for interference.

Pairing and Troubleshooting Steps

1. Insert the Dongle: Plug the dongle into a USB port on your computer. Avoid USB hubs or front-panel ports that may provide unstable power; use a direct port on the motherboard if possible. A direct USB port reduces connection drops.
2. Put the Mouse in Pairing Mode: Turn off the mouse, then press and hold the pairing button (usually on the underside) for about 3 seconds until the LED blinks rapidly. This indicates the mouse is discoverable. If the LED doesn't blink, check that the mouse has fresh batteries or is charged.
3. Wait for Automatic Connection: Keep the mouse within 1 meter of the dongle. The mouse should connect automatically within a few seconds. If not, move the dongle to a different USB port and try again. Distance and obstructions can block the signal; keep the mouse close.
4. Verify in Software: Open the Pulsar software (if available) to confirm the mouse is recognized and the polling rate is set to 1K. If the software doesn't show the device, re-pair the mouse. Software confirmation ensures the dongle is communicating correctly.
5. Troubleshoot Persistent Issues: If the mouse still doesn't connect, try a different USB port, restart your computer, or re-pair the dongle using the pairing utility. Also, check for wireless interference from other devices like routers or USB 3.0 hubs. Interference is a common cause of disconnects; reposition the dongle or move interfering devices.

Product Facts

• Dongle Kit for X2 v2, X2H, X2A, Xlite v3: The Dongle Kit for X2 v2, X2H, X2A, and Xlite v3 provides a wireless mouse and a high 1K polling rate. A 1K polling rate ensures fast and precise movements, which is critical for competitive gaming and productivity.